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Book Depository Reviews

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Overall Rating

4.5
3 Reviews
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About Book Depository

Book Depository was a Gloucester, United Kingdom based online book seller. It was founded by a former Amazon employee and operated from 2004 to 2023. The company had a large catalogue with a 'less of more' philosophy. It offered free shipping to over 160 countries. The company was known for its motto to make "All Books Available to All" by improving selection, access, and affordability. However, on 26 April 2023, Amazon announced that it would be closing down Book Depository..

Book Depository Pros & Cons

Pros and Cons of Book Depository

Pros

  • Free International Shipping: Offers free shipping worldwide, making it accessible for customers in various countries without additional costs.
  • Large Catalog: Features a vast selection of books, ensuring a wide variety of genres and titles are available.
  • User-Friendly Website: The website is designed for ease of use, allowing customers to navigate and find books effortlessly.
  • Secure Payment Options: Accepts major credit cards and PayPal, providing secure transaction methods.
  • Easy Return Policy: Simplifies the return process if customers are not satisfied with their purchases.
  • Discount Codes: Occasionally provides discount codes during promotional events, allowing for potential savings.

Cons

  • No Tracking Information: Once an order is shipped, there is no tracking number provided, which can lead to uncertainty about delivery status.
  • Variable Delivery Times: Shipping times can be inconsistent, with reports of books taking weeks to arrive or even getting lost in transit.
  • Higher Prices on Some Titles: Certain books may be priced higher than in local bookstores or other online retailers, requiring price comparisons before purchasing.
  • Limited Preorder Availability: Preorders may not be available well in advance, which can be frustrating for customers looking to secure discounts on upcoming releases.

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Book Depository Customer Reviews (3)

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Jade Lawson
Jade Lawson
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Feb 16, 2023
Shannon Smith
Shannon Smith
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Feb 16, 2023
Agnes Pike
Agnes Pike
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Feb 12, 2023

Book Depository Customer’s Q&A

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Book Depository Features and Benefits

BookDepository.com offers several key features and benefits:

  • Free shipping worldwide: Only pay for the book, no matter which country you live in.
  • Large catalogue: A huge selection of books guarantees that they'll have whatever you want/need.
  • Secure payment options: Accepts major credit cards as well as PayPal. Prepaid cards are also accepted.
  • Discount codes: Gives out discount codes during special promotional events.
  • Easy return policy: Very easy to return the parcel if not satisfied with it.
  • Refund or replacement: If the books didn't arrive or are damaged, you'll have the option between a refund or a replacement copy.
  • No tax fees: Just have to pay for the book.
  • Bookmarks: Offers a bookmark as a gift for each book.
  • User-friendly website: The website is exceptionally easy to use. Each of the items is placed in its respective category.

Please note that experiences may vary based on location and other factors. Always check the latest reviews and policies before making a purchase.

Book Depository Pricing

Pricing on Book Depository

Book Depository offers competitive pricing on a wide range of books, with many titles available at no additional shipping costs. Here are key points regarding their pricing:

  • Base Prices: Prices for books can vary significantly, with examples such as:

    • Fiction: Lessons in Chemistry priced at $16.39
    • Non-fiction: The Psychology of Money priced at $28.68
    • Manga: Spy x Family, Vol. 9 priced at $22.15
  • Free Shipping: All orders qualify for free shipping, which is a significant advantage compared to many other online bookstores.

  • No Hidden Fees: The prices displayed on the website include all costs, meaning there are no hidden fees at checkout. Any additional fees may arise from local handling charges upon delivery.

  • Inflation Impact: Recent reports indicate that prices have increased due to inflation, but they still remain competitive compared to other retailers, especially for books not available locally.

Overall, Book Depository aims to provide a straightforward pricing structure with attractive deals on a vast selection of titles.

Payment Method

Payment Methods for Book Depository

Book Depository accepts several payment methods to facilitate purchases:

  • Credit Cards: Payments can be made using major credit cards, including Visa, MasterCard, American Express, and Maestro.
  • PayPal: This option is available for those who prefer to use their PayPal accounts for transactions.
  • Prepaid Cards: Prepaid cards are also accepted, which can be beneficial for online purchases.

No hidden fees are associated with the listed payment methods, and customers are advised to check with their banks for any potential international transaction charges.

Book Depository FAQs

FAQ

Book Depository Alternatives

Top 10 Alternatives to Book Depository

  1. Better World Books - An American online bookstore that sells both new and used books, offering free shipping to many countries. It also donates books for every purchase made.

  2. Blackwell's - A UK-based bookseller known for a wide selection and competitive shipping rates, particularly to Asia. Owned by Waterstones, it provides a good alternative for international customers.

  3. Wordery - Another UK online bookstore that claims to offer free global shipping to a limited number of countries, providing a variety of titles.

  4. Waterstones - A well-known UK bookstore with an extensive catalog, though international shipping can be more expensive compared to others.

  5. AwesomeBooks - Offers both new and second-hand books with affordable shipping options across Europe, North America, and parts of Asia.

  6. AbeBooks - A marketplace for new and used books from various sellers, some of which offer free shipping. It is particularly good for finding rare and out-of-print titles.

  7. World of Books - Specializes in second-hand books and offers affordable shipping options, with free shipping within the UK.

  8. Fishpond - A New Zealand-based site with free worldwide shipping; however, prices may vary due to different providers.

  9. PaperbackSwap - A unique platform that allows users to trade books, offering a large selection of titles while promoting sustainability.

  10. Kennys - An Irish bookstore with a long history, offering both new and second-hand books with affordable international shipping rates starting at €1 per book.

FAQ

Are there any alternatives to Book Depository?

Sure, here are some alternatives to Book Depository:

  1. Wordery: A U.K.-based online bookstore with supposedly free global shipping. However, by "global," they truly mean "fewer than 40 countries." If you're in one of those countries, this could be a great alternative.

  2. Waterstones: Another U.K.-based bookstore. Waterstones, and its academic and specialized cousin Blackwell’s, have huge selections, and they truly do ship almost worldwide. Blackwell’s offers free shipping but Waterstones shipping is pricy — international shipping prices start at £10.

  3. Better World Books: Based in the United States, it ships to a great deal of countries at either $1.49 for orders under $15, or free for orders over $15. It donates both books and a percentage of its profits to literacy programs.

Please note that while these alternatives offer a wide range of books, their shipping policies and costs may vary. It's always a good idea to check the specific shipping details on their websites before making a purchase..

FAQ

What are some alternatives to Book Depository?

Here are some alternatives to Book Depository:

  1. Wordery: A U.K.-based online bookstore with supposedly free global shipping. However, by "global," they truly mean "fewer than 40 countries." If you're in one of those countries, this could be a great alternative.

  2. Waterstones: Another U.K.-based bookstore. Waterstones, and its academic and specialized cousin Blackwell’s, have huge selections, and they truly do ship almost worldwide. Blackwell’s offers free shipping but Waterstones shipping is pricy — international shipping prices start at £10.

  3. Better World Books: Based in the United States, it ships to a great deal of countries at either $1.49 for orders under $15, or free for orders over $15. It donates both books and a percentage of its profits to literacy programs.

Please note that most of these do not have free shipping, nor do they ship globally. But they ship to a fairly decent amount of countries, and for the most part, they’re quite affordable..

FAQ

How can I stay in touch with Book Depository?

You can follow Book Depository on social media channels such as Instagram, TikTok, Facebook, Twitter, and YouTube.
FAQ

Is delivery free for all orders from Book Depository?

Yes, Book Depository offers free delivery on all orders, regardless of size, value, or destination.
FAQ

What types of payment methods does Book Depository accept?

Book Depository accepts payments made with VISA, MasterCard, AMEX, Maestro, and PayPal.
FAQ

What does Book Depository's "30-day low price" mean?

Book Depository's "30-day low price" refers to the lowest price the book was available on bookdepository.com in the last 30 days.
FAQ

Can I cancel my order from Book Depository?

Yes, you can cancel your order within 30 days of receiving it by completing the online cancellation form. Once you've cancelled the order, you must send the parcel back to Book Depository within 14 days. Once Book Depository receives the parcel, you'll be refunded the price of the item(s) within 14 days, using the same means of payment as you used to make your purchase.
FAQ

Who is responsible for the cost of returning an item to Book Depository?

You'll be responsible for the cost of returning the item to Book Depository, unless they delivered it to you in error or it is faulty. It is your responsibility to ensure safe return of the item(s) to Book Depository. If you return a high-value item, they recommend you use a recorded delivery service.
FAQ

Why did Amazon close Book Depository?

The Book Depository, a UK-based online store, was closed down by its parent company, Amazon. The decision was made following a review across the company to prioritize what matters most to customers and the long-term health of their businesses. This closure came after Amazon announced plans to cut thousands of jobs as it shakes up its businesses globally. The Book Depository was founded in 2004 and was bought by Amazon in 2011. It had offices in London, Gloucester, Madrid, Cape Town, and Chennai, with fulfillment centers in the UK and Australia. The closure was part of Amazon's cost-cutting measures due to an uncertain economy, which included eliminating a number of positions across the devices and books businesses. This year, Amazon has been slashing thousands of jobs as it aims to make major cost savings. As part of the shakeup, the company announced changes to its book business, including the decision to stop selling magazines and newspaper subscriptions on its e-book device Kindle. The closure of the Book Depository was met with sadness by many of its customers from around the world.

FAQ

About bookdepository.com Prices and Cost?

Book Depository was an online bookstore known for its enormous catalogue and free shipping. However, it has been announced that Book Depository is closing. For over 20 years, many readers relied on Book Depository's offerings to get a good portion of their books. The closure of Book Depository has led readers to seek alternatives. Some alternatives include Wordery, a U.K.-based online bookstore with supposedly free global shipping, and Better World Books, a U.S.-based bookstore that ships to a great deal of countries at either $1.49 for orders under $15, or free for orders over $15. Another alternative is Waterstones, a U.K.-based bookstore that offers a huge selection and ships almost worldwide, although their international shipping prices start at £10. It's important to note that when most online bookstores say "free shipping worldwide," they rarely mean it in the way we as buyers understand it. It’s either "free (not counting taxes)" or "worldwide (by which we mean a tiny percentage of all the countries in the world).".

FAQ

Is there any other alternative to Book Depository?

Sure, there are several alternatives to Book Depository. Some of them include Wordery, which is a U.K.-based online bookstore with supposedly free global shipping. Another alternative is Waterstones, another U.K.-based bookstore, and its academic and specialized cousin Blackwell’s, both of which have huge selections and ship almost worldwide. Better World Books is a U.S.-based bookstore that ships to a great deal of countries at either $1.49 for orders under $15, or free for orders over $15. Please note that the shipping policies and prices may vary, so it's always a good idea to check the specific details on their websites.

FAQ

About bookdepository.com Popular Products and Services?

Book Depository was a United Kingdom based online book seller that operated from 2004 to 2023. It was founded by a former Amazon employee with the motto to make "All Books Available to All" by improving selection, access, and affordability. The company had a large catalogue with a 'less of more' philosophy and offered free shipping to over 160 countries. However, it was announced in April 2023 that Amazon would be closing down Book Depository. Since its closure, several alternatives have emerged, including Wordery, Waterstones, and Better World Books, among others. These alternatives offer a range of services, including free shipping and a wide selection of books. However, the availability of free shipping and the range of countries they deliver to may vary..

FAQ

What was the reason for Book Depository's closure?

The Book Depository announced its closure on 4 April. The decision came after parent company Amazon announced major changes and cost-cutting exercises in their book selling department. Amazon's chief executive, Andy Jassy, mentioned in a January blog post that more than 18,000 roles would be cut across the company, including positions in their devices and books businesses. In March, a further 9,000 job cuts were announced. The Book Depository confirmed that it would be closing on 26 April 2023. Customers could still place orders until midday (12pm BST) on 26 April and the company would continue to deliver purchases and provide support for any order issues until 23 June 2023. The Book Depository was founded by Andrew Crawford, a former Amazon employee, and Stuart Felton in 2004. It was bought by Amazon seven years later..

FAQ

Can you recommend a good alternative to Book Depository in Vietnam?

Here are some alternatives to Book Depository that you might find useful in Vietnam:

  1. Wordery: This is a U.K.-based online bookstore with supposedly free global shipping. However, by "global," they truly mean "fewer than 40 countries." If Vietnam is one of those countries, this could be a great alternative.

  2. Waterstones: Another U.K.-based bookshop, Waterstones, and its academic and specialized cousin Blackwell's, have huge selections, and they truly do ship almost worldwide. Blackwell's offers free shipping but Waterstones shipping is pricy — international shipping prices start at £10.

  3. Better World Books: Based in the United States, it ships to a great deal of countries at either $1.49 for orders under $15, or free for orders over $15. It donates both books and a percentage of its profits to literacy programs.

  4. Kenny's: An independent Irish bookstore with a tremendous collection and prices cheaper than most places. They offer little to nothing for worldwide shipping and use quality postal services - trackable, registered, and showed up in Canada in 7 days of them shipping.

  5. AwesomeBooks: A friendly service with a pretty large collection of books. They are inexpensive and also donate a book for every one you buy.

Please note that the availability of these services in Vietnam may vary, and it's always a good idea to check their websites for the most accurate and up-to-date information.

FAQ

How do I contact Book Depository customer service?

You can contact Book Depository customer service through the following ways: - Phone: +44 203 526 7060 - Email: help@support.bookdepository.com - Address: 60 Holborn Viaduct, London, England, Greater London EC1A2FD, United Kingdom

Please note that as of April 2023, Book Depository is due to close at the end of April. The last date customers will be able to place orders is 26 April. So, it's possible that this contact information may no longer be valid after that date.

FAQ

bookdepository.com Return Policy?

Book Depository was an online book seller that offered free shipping to over 160 countries. However, it's important to note that Book Depository has been dissolved as of 26 April 2023. Regarding their return policy, it seems that if a customer wanted to return an item, they had to pay for the shipping cost themselves, which in some cases was almost half the cost of the item. Please note that this information might not be up-to-date or complete. If you need more specific details, it would be best to directly contact the relevant parties or check the most recent policies on their official platform.

FAQ

What happened to Book Depository?

On April 4, the international book community was saddened when Book Depository announced that it was closing at the end of the month. For over 20 years, a countless number of readers have relied on Book Depository’s enormous catalogue and, more importantly, free shipping to get a good portion of their books. The closure of Book Depository is a significant event, especially for international readers. This UK-based online store is being closed down by its parent company, the US technology giant Amazon. It was acquired by Amazon on 4 July 2011. The closure comes after Amazon announced plans to cut thousands of jobs as it shakes up its businesses globally. The online book retailer posted a note on its website that it will be closing on April 26 after operating for nearly two decades. This has led to readers frantically searching for Book Depository alternatives. Some alternatives include Wordery, Waterstones, and Better World Books, among others. However, most of these do not offer free shipping or ship globally. Despite this, they ship to a fairly decent amount of countries and are quite affordable.

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